HELLO Embroidered Raglan Sleeve Sweater

Orders usually ship in 2-3 business days from our distribution center in California. You will receive an email with tracking information when your order ships.

Standard shipping is FREE for orders $75 or more (before tax).

Standard shipping is a flat $7.99 for orders less than $75 (before tax).

We do not offer expedited shipping options at this time.

We ship to customers within the United States and U.S. territories including:
- P.O. Boxes
- All US Military bases, APO/FPO Puerto Rico, Guam, and U.S. Virgin Islands.

We do not ship to customers outside the United States at this time.

We reserve the right to change these policies at any time.

Return requests may be submitted here

We will accept returns of unworn clothing (excluding bodysuits, swimwear and loungewear/intimates) and unused accessory items with original tags attached in the original clear garment packaging with our SKU label.

We do not accept exchanges at this time.

Return requests must be initiated within 7 days starting the day tracking shows your order was delivered.

Returned items must then be shipped back to us within 7 days of the request to qualify for a full refund.

For split package orders, the 7 day ship window starts based on the final package delivery date.

Orders returned without meeting the above criteria are subject to a 25% restocking fee or may be declined.

Order shipping and handling charges are non-refundable.

Return shipping cost is $1.98 when prepaid at the time of purchase. Return shipping cost when not prepaid will depend on the item(s) being returned.

Please allow us 5 - 7 business days from the day we receive the returned package to process.

Refunds will only be credited to the original payment method.

We will send an email confirmation once your return has been processed.

We reserve the right to deny any return request that abuses or otherwise does not meet our policies.

We reserve the right to change these policies at any time.